Your Privacy Is Our Responsibility
Your personal information at jy77 is stored with the highest level of security. Read our privacy policy and play with peace of mind.
1 Introduction and Scope
jy77 is a safe and reliable online casino and betting platform operating for Bangladeshi players. We place the highest importance on the privacy of our users. This privacy policy explains how jy77 collects, stores, uses, and discloses your personal information.
By using our website jy77.lat, you agree to this privacy policy. If you do not agree with any terms of this policy, please refrain from using our services.
This policy applies to all jy77 services, web pages, mobile interfaces, and customer support channels.
2 Information We Collect
Registration and Identity Information
We collect the following information when you create an account:
- Full name
- Date of birth (for age verification — only for those aged 21 or above)
- Email address
- Mobile number
- National ID or passport number (for identity verification)
Financial Transaction Information
To facilitate deposits and withdrawals, we collect:
- bKash, Nagad, or Rocket account number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Withdrawal request records
Technical Information
Information collected automatically to improve our services:
- IP address
- Browser and device type
- Operating system information
- Cookie and session data
- Page visit and click information
Gameplay Information
To ensure fair play, we record:
- Play history and results
- Bonus usage records
- Wagering activity
- Responsible gaming preferences
3 How Your Information Is Used
jy77 uses your personal information only for the following legitimate purposes:
Account Management and Verification
Your information is needed to create new accounts, verify identity, confirm age, and maintain account security. This is carried out under anti-money laundering and counter-terrorism financing policies.
Processing Financial Transactions
Your financial information is used to complete secure deposits and withdrawals via bKash, Nagad, Rocket, and bank transfers.
Providing Customer Support
Our 24/7 Bengali live chat support team uses your information to resolve issues and answer questions.
Service Improvement and Security
Technical information is used to improve platform performance, detect fraudulent activity, and ensure a secure environment through SSL encryption.
Responsible Gaming
Information is used to monitor players' gameplay patterns, identify signs of potential addiction, and provide support when needed.
4 Cookie Policy
Cookies and similar tracking technologies are used on the jy77 website. Cookies are small text files stored on your device.
Essential for login sessions, security verification, and core functionality. These cannot be disabled.
Used to understand user behaviour and improve services. You can control these in your browser settings.
Used to remember language, theme, and personal preferences. Disabling these will require you to re-configure settings on each login.
Help prevent fraudulent activity, detect multiple accounts, and defend against cyber attacks.
5 Disclosure of Information to Third Parties
jy77 never sells, rents, or exchanges your personal information. However, information may be shared with third parties in the following limited circumstances:
- Payment Processors: Financial information required to complete bKash, Nagad, Rocket, and bank transfers is shared with the relevant payment service providers. These providers operate under their own data protection policies.
- Technology Service Providers: Information necessary to deliver effective services is shared with certain technology partners involved in operating the platform. They operate under strict confidentiality agreements.
- Legal Obligations: jy77 is required by law to disclose information in response to court orders, legal investigations, or legitimate requests from regulatory authorities.
- Fraud Prevention: If money laundering, fraud, or other illegal activity is suspected, relevant information may be shared with the appropriate authorities.
6 Data Security Measures
SSL Encryption
Our platform uses 256-bit SSL encryption technology. Data remains fully encrypted during transmission.
Secure Servers
Your data is stored on firewall-protected servers. Regular security audits and monitoring are carried out.
Access Control
In accordance with strict internal policies, only authorised staff can access your data.
We follow industry best practices for data protection. Your information is kept secure through password hashing, data masking, and regular backups.
In the event of a data breach, we will notify affected users as quickly as possible in accordance with regulatory guidelines.
7 Your Data Rights
Every registered user at jy77 has the following rights regarding their personal information:
You can request a copy of your personal information stored with us at any time.
If your information is incomplete or incorrect, it can be corrected with our assistance.
You can request the deletion of information that is no longer needed, beyond legal obligations.
You can request that the processing of your information be limited in certain circumstances.
You can request to receive your information in a structured, machine-readable format.
You have the option to opt out of promotional communications at any time.
8 Data Retention Period
jy77 stores your personal information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Active account information: Retained for as long as the account remains active.
- Transaction records: Retained for at least five years after account closure, in compliance with financial regulations.
- Identity verification documents: Retained for the period required under applicable law.
- Technical logs: Automatically deleted after 90 days as a general rule.
- Closed account information: Securely deleted within a reasonable time once legal requirements have been fulfilled.
9 Protection of Minors' Information
jy77 is operated for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.
An age verification process is in place at the time of registration. If we become aware that a minor's information has been collected, we will delete it immediately and close the associated account.
If parents or guardians believe their child's information has entered our system, please contact [email protected] immediately.
10 Changes to the Policy
jy77 reserves the right to change, amend, or update this privacy policy at any time. The following process will be followed when changes are made:
- The "Last Updated" date on this page will be changed.
- For significant changes, registered users will be notified by email or through live chat.
- Continued use of the platform after changes are made will be taken as your agreement to the updated policy.
We recommend that you check this page regularly to stay informed about the latest privacy policy.
11 Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through any of the following:
Live Chat
Instant support in Bengali, 24/7
We typically respond to email requests within one business day. For urgent matters, please use live chat.